Alliance Laundry
Service Training Virtual Summit

Each training will feature interactive polls, real-time Q&A, and a look at our 3D technology.

Tumble Dryer
Service Training


The Stack Tumble Dryer webinar experience is designed to provide a thorough knowledge of theory, maintenance and troubleshooting.The information provided in this webinar will not only give you the knowledge of properly maintaining your tumble dryers, but also the abilities to troubleshoot common service issues.With 3D renderings and short video clips, viewers will have access to machines like never before.

After participating in this webinar you will be able to:

  • Recall main mechanical aspects of a tumble dryer.
  • Recognize how critical a proper environment is for tumblers to operate efficiently.
  • Determine the best place to start troubleshooting a no heat condition.
  • Properly maintain a tumble dryer for peak performance.
  • Interpret error codes for quicker servicing.

Hardmount WX
Service Training


Washer-extractors are the workhorse of any vended laundry. The washer-extractor service school webinar will help you maintain and service your machines to ensure that they continue to work. 3D graphics and high-end visuals provide the viewer with detailed looks at both the construction and function of the washer-extractor. From basic theory of operation to interpreting error codes, this webinar is a must for any operator or service technician.

After participating in this webinar you will be able to:

  • Recognize how a washer extractor fills and drains.
  • Identify the door locking sequence and understand how each part functions.
  • Recall the relationship between the motor and the inverter drive.
  • Learn must-do's of preventative maintenance.
  • Interpret error codes for quicker servicing.

Top Load Washer
Service Training


When troubleshooting top load washers, it is critical that you understand all the machine’s parts and how they work together. The top load washer service school webinar delivers the best visual content to date with several close-up videos and never-before-seen 3D renderings, giving you a detailed look into the machine’s components and functionality. From mechanical operation to diagnosing potential noises, this webinar will give you a comprehensive look at top load washers.

After participating in this webinar, you will be able to:

  • Identify where potential noises can come from.
  • Properly diagnose service issues in the motor circuit.
  • Describe all parts and function of the top load washer.
  • Interpret the path of water into and out of the machine.
  • Properly care for your equipment, and diagnose/troubleshoot common errors.

Service Training Presenters

Dustin Smith

Customer Learning and Development Manager


Andy LuBahn

Learning and Development Specialist


Autumn Brothers

Market and Pricing Analyst